Guides · 1 September 2026
Hiring a domestic helper in Singapore: a responsible starting point
Before you interview a migrant domestic worker in Singapore, write down who needs care, which languages are spoken at home, cooking expectations, rest days and whether prior Singapore experience is essential. Haven Hands is a MOM-licensed employment agency (25C3257) that matches Indonesian, Filipino and Myanmar helpers, including transfer helpers, then stays reachable after arrival. This guide is a responsible starting point for employers, not a shortcut around paperwork or honest job scope.
By Sarah, Founder / Director · 5 min read
Key takeaways
- Use a MOM-licensed employment agency (Haven Hands EA 25C3257).
- Write down caregiving needs before you look at bio-data.
- Plan for communication after arrival, not only at interview.
Hiring a migrant domestic worker in Singapore is a household decision, not a staffing transaction. The person you choose may care for children, elderly parents, pets and the daily running of your home.
Start with the household
Write down who needs care, languages spoken, cooking expectations, rest days and whether you need someone with prior Singapore experience. Haven Hands uses that picture before recommending candidates from Indonesia, the Philippines or Myanmar — or a transfer helper already in Singapore.
Use a licensed agency
Work only with a MOM-licensed employment agency. Haven Hands Pte. Ltd. holds Employment Agency Licence No. 25C3257 (UEN 202512807K), with an office at 61 Bukit Batok Crescent #08-08 Heng Loong Building.
Interview with an honest job scope
Bio-data is a starting point. Interviews should cover routines, night duties, pets and how you will communicate after arrival.
Plan for the first weeks
Misunderstandings are common after arrival. A stable placement usually depends on reasonable expectations, clear communication and an agency that remains reachable — which is why our work continues past deployment.
Questions families ask
Do I need a licensed agency?
Yes. Engage a Ministry of Manpower licensed employment agency when you hire a migrant domestic worker in Singapore. Haven Hands Pte. Ltd. holds Employment Agency Licence number 25C3257 and UEN 202512807K. The office is at 61 Bukit Batok Crescent #08-08 Heng Loong Building. Using a licensed agency helps with Work Permit paperwork, medicals and the Settling-In Programme. WhatsApp +65 8073 1917 if you want to confirm licensing before you start.
What should I prepare before an interview?
Write down the household routine, who needs care, languages spoken, cooking, pets, rest days, night duties and housing type. Bring that picture to the interview instead of relying on bio-data alone. Haven Hands uses it to shortlist Indonesian, Filipino or Myanmar helpers, including transfer helpers already in Singapore. Honest job scope protects both employer and helper. Licensed agency 25C3257. We can walk through the list with you on WhatsApp +65 8073 1917.